Car and Home Insurance, explained

Protect your car, home and belongings with cover built for real life. These guides explain what’s covered, how claims work and how to choose the right insurance.

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If you’re new to car and home insurance, these guides explain the basics and what cover actually includes.
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What Does Car Insurance Cover

Understand what car insurance typically covers, including accidents, theft and damage, and where limits may apply.

Guide coming soon

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What Does Home and Content Insurance Cover

Learn what is covered for your home, contents and personal belongings, and what insurers expect from you.

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What Does Insurance Actually Cover

See how insurance works in practice, including exclusions, limits and how claims are assessed.

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How cover actually works

Insurance isn’t just about having cover. These guides explain how claims work, what you pay and what affects your premium.

How Insurance Claims Work

Understand how claims are assessed, what information is required and how payouts are determined.

Guide coming soon

What is an Excess in Insurance

Learn what an excess is, when you pay it and how it impacts your premium and claims.

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What Affects Your Insurance Premium

See what insurers look at when pricing your cover, including risk factors, claims history and asset value.

Guide coming soon

Choosing the right insurance

The right insurance depends on your needs, risk profile and budget. These guides help you make the right decision and avoid common mistakes.
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How to Choose Car and Home Insurance

Learn how to compare options properly and choose cover that actually protects you.

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Vitality Watch Benefit

Common Insurance Mistakes to Avoid

Avoid common gaps in cover that can lead to unexpected costs when you claim.

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Retail Value vs Market Value vs Nominated Value

Understand how your car is insured and how this affects your payout in a claim.

Guide coming soon